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Important Update: Temporary Change to Will Call Pick-Up Location

Will Call orders must be picked up at the west side bay doors of the garage. Upon entering the main truck yard, turn immediately to your right to reach the new loading area. Signs are posted for your convienence. 
 
We appreciate your cooperation in maintaining smooth operations during this temporary change.

Pick Up Procedure

To pick up product at IDR:

  • Go to the gate on the south side of the building.
  • Call the phone number for "Receiving" listed on the gate at the truck entrance to talk to someone in receiving. (A handset is available if you don't have a cell phone.)
  • Tell the receiver the name of the store and the order number (i.e. S120451) on the order. (This should be provided on the order confirmation you receive.)
  • When the gate is opened for you, drive to Dock 10 with a drive up ramp and wait for a warehouse person to help you.
  • You and the warehouse personnel will count the items and sign the invoice to verify you received your complete order.
  • You and warehouse personnel will load your order. It is the customer's responsibility to make sure the load is stable and secure for transporting.
  • Drive back to the gate. It will automatically open as you drive closer to it.